Supporting your Office 365 Environment
Cloud computing can deliver big benefits that create business agility and a more competitive profile. The Key: being able to support and manage your Cloud-based Microsoft Office 365 environment, especially with a large user base. ITC can help.
Our Microsoft-certified experts are highly adept at managing, monitoring and administering the Office 365 environment, ensuring that your users benefit from the software’s full feature set. ITC provides a single point of entry for IT support and problem-solving 24 hours a day, and our proactive approach aims to catch incidents before your business encounters productivity loss. Work with us and you can expect predictable costs, less downtime, guaranteed response time and a greatly reduced IT burden.
For your confidence and constant monitoring, our 24x7x365 administration and alerting dashboard delivers accurate Cloud management on a single screen, and as your Cloud environment, usage and needs change, our team is right there with you to make sure you get the most from your investment.
MANAGED CLOUD APPROACH
Guided by ITC’s Plan/Build/Run methodology, we approach Managed Office 365 services with an emphasis on creating and maintaining optimal performance.
ITC administrators begin every managed Cloud relationship by gaining deep knowledge of your Cloud environment and Office 365 user needs. That means we’re ready from day one to provide the customized support you need.
MANAGED OFFICE 365 BUNDLE
As Microsoft’s “Cloud Infrastructure Partner of the Year,” we have helped thousands of users migrate to the cloud. Our Managed Office 365 Cloud Bundle includes licensing and a straightforward pricing model to help your team get tot he cloud quickly and cost effectively.
ITC’s Office 365 Cloud Solution Includes:
Licensing Management – As a 1-Tier Microsoft Cloud Solution Provider (CSP), we can provide all required Office 365 licensing for your organization on one consolidated invoice
Seamless Migration – Strategically planned and executed on-premise to cloud migration of all users’ data and Exchange mailboxes
Service Desk – In addition to providing a predictable monthly cost model, our Cloud Managed Services team handles end-user Office 365 support of issues such as password resets, basic device troubleshooting, answering “how-to” questions, and proactive device monitoring and management